Help

We're here to help.

For questions, feedback, or issues with Stride — reach out anytime. We'll get back to you as soon as possible.

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Email Support

Send us a message and we'll respond promptly. Include your device model and iOS version to help us resolve issues faster.

Frequently Asked Questions

How does Stride calculate pace, time, or distance?

Enter any two of the three fields and tap Calculate. Stride solves for the missing value using the relationship: Time = Distance × Pace.

Can I switch between miles and kilometers?

Yes. When setting your pace, the third column in the scroll picker lets you choose between /mi (miles per minute) and /km (kilometers per minute).

Does Stride require an internet connection?

No. Stride works entirely on-device with no internet connection required.

Does Stride collect any of my data?

No. Stride does not collect, store, or transmit any personal data. See our Privacy Policy for full details.